Admissions
Getting Started Is Simple
Our admissions team is here 24 hours a day to answer questions, check your insurance, and help you begin as quickly as possible.
Four simple steps
What to Expect
Call or Message Us
Speak with a caring admissions coordinator. The call is free and confidential.
Free Assessment
We’ll ask a few questions about your substance use, health, and goals to recommend the right level of care.
Insurance Check
We verify your benefits and explain any costs clearly before you commit.
Arrival
We help arrange your arrival, including transportation to our facility, and welcome you into care.
What to Bring
- Photo ID and insurance card
- Current prescription medications in their original bottles
- Comfortable clothing for about 7 days (laundry is available)
- Basic toiletries (alcohol free products only)
- Phone numbers of family and doctors
- A journal, books, or photos of loved ones
Please Leave at Home
Alcohol and drugs, weapons, products containing alcohol (some mouthwashes and hand sanitizers), revealing clothing, valuables, and large amounts of cash.
This list is subject to confirmation with our clinical team. Please call before packing.
Questions, answered
Frequently Asked Questions
How long is treatment?
Detox usually takes 5 to 10 days. Residential treatment typically lasts 30, 60, or 90 days, depending on your needs and progress, and many clients then step down into our PHP or IOP. Your treatment team will review your plan with you regularly.
Does insurance cover rehab?
We accept most major PPO plans, including Aetna, Anthem, Cigna, Optum, and UnitedHealthcare. We’ll verify your coverage for free and explain any out of pocket costs before you begin.
How quickly can I start?
Our admissions team works to start care as quickly as possible, depending on availability and insurance approval. We can also arrange transportation to our facility.
Is treatment confidential?
Yes. Your information is protected by HIPAA and federal confidentiality laws (42 CFR Part 2). We do not share anything without your written consent.
Do I have to follow a 12 step program?
No. We support 12 step, SMART Recovery, and other paths. You choose what fits you.
What happens after I leave?
You’ll leave with a detailed aftercare plan, referrals to outpatient care or sober living, and access to our alumni community.
Can I work while in treatment?
Residential treatment works best when you can step away from work. We can provide documentation for FMLA or short term disability if needed.
Confidential support
We're Here 24 Hours a Day
Whether you're ready to begin or just have questions, our admissions team is ready to listen.
Calls are free, confidential, and answered 24/7.